技术支持 / Support
常见问题
如何连接交易所账户？
在交易所后台创建 API Key，然后在 App 中进入「Assets → Add API」填入即可。为了安全，建议关闭提现权限，并设置 IP 白名单。
如何删除已添加的 API？
进入「Assets → Manage」即可删除，也可以直接在交易所后台撤销该 API。
如何管理或取消 Xdquant Pro 订阅？
打开 iPhone「设置 → Apple ID → 订阅」，选择 Xdquant Pro 即可管理或取消。请在当前周期结束前至少 24 小时关闭自动续订。
换了手机，订阅怎么恢复？
用同一个 Apple ID 登录后，在订阅页点击「恢复购买」即可。
如何申请退款？
订阅款项由 Apple 收取，请前往 reportaproblem.apple.com 申请。
如何注销账户？
在 App 内的账户设置中选择注销账户，或发邮件给我们。
风险提示
加密资产价格波动较大，本 App 提供的数据与分析仅供参考，不构成任何投资建议。
FAQ
How do I connect my exchange account?
Create an API key on your exchange, then go to "Assets → Add API" in the App and enter it. For security, please disable withdrawal permissions and enable an IP whitelist.
How do I remove an API key?
Go to "Assets → Manage" to delete it, or revoke it directly on the exchange.
How do I manage or cancel Xdquant Pro?
On your iPhone, open Settings → Apple ID → Subscriptions and select Xdquant Pro. Turn off auto-renew at least 24 hours before the current period ends.
I got a new phone. How do I restore my subscription?
Sign in with the same Apple ID and tap "Restore Purchases" on the subscription screen.
How do I request a refund?
Subscriptions are billed by Apple. Please request a refund at reportaproblem.apple.com.
How do I delete my account?
Choose Delete Account in the App's account settings, or email us.
Risk disclaimer
Crypto assets are highly volatile. All data and analysis in this App are for reference only and do not constitute investment advice.